Software Proficiency
Microsoft Office Suite, Word, Excel, PowerPoint, Access, Photoshop, Corel Draw, Corel Video Studio, Adobe Photoshop, AI applications usage specialist, Social media Marketing, Online Financial, Content Creator.
Microsoft Office Suite, Word, Excel, PowerPoint, Access, Photoshop, Corel Draw, Corel Video Studio, Adobe Photoshop, AI applications usage specialist, Social media Marketing, Online Financial, Content Creator.
Graphic Design, Photography, Video Content Production, Digital Content Management, Corporate Artworks, Branding.
Strategic Planning, Risk Evaluation, Business Plan Development, Project Management, ICT Systems Management, Office Administration, Documentation Management, Organizational Goal Achievement.
Strong Communication, Interpersonal Skills, Emotional Intelligence, Multicultural Etiquette, English (Written & Spoken), Yoruba (Written & Spoken), Yoruba Translation.
Customer Service, Customer Issue Resolution, Inventory Management, Client Relationship Management, Market Trend Analysis.
Effective Team Leadership, Decision Making, Policy Formation.
Media Officer
Palmgrove Lagos, Lagos, Nigeria
Summary
Directed comprehensive content creation and documentation processes, enhancing organizational visibility and operational efficiency for a non-profit foundation.
Highlights
Managed end-to-end content creation, including graphics and photography, significantly enhancing the foundation's digital presence and engagement across platforms.
Streamlined official documentation processes for over 50+ volunteers and staff, ensuring accuracy and improving administrative efficiency by 15%.
Collaborated with the Media Director to produce impactful video content, contributing to a 20% increase in audience reach and storytelling effectiveness.
Oversaw office and ICT systems maintenance and management, maintaining 99% uptime and ensuring seamless technological support for daily operations.
Developed and executed short and long-term strategic plans, successfully aligning initiatives with organizational goals and mitigating potential risks.
Coordinated with external partners to create and execute business plans, achieving key objectives and expanding the foundation's network.
Photographer Manager, Graphic Designer
Lagos, Lagos, Nigeria
Summary
Managed independent photography and graphic design ventures, delivering high-quality visual content and creative solutions for diverse clients.
Highlights
Spearheaded independent photography and graphic design ventures, creating compelling corporate artwork for 20+ diverse clients and enhancing their brand identity.
Consistently delivered unique, high-quality visual content, including trending designs and photography, resulting in a 30% increase in client satisfaction and repeat business.
Cultivated a robust client base and partner network through exceptional service and creative output, driving business growth and market recognition.
Customer Care Respondent
Lagos, Lagos, Nigeria
Summary
Provided comprehensive customer support, resolving complex issues and optimizing product inventory management for a major tobacco company.
Highlights
Managed a high volume of customer inquiries and feedback, achieving a 90% resolution rate for product-related concerns.
Enhanced customer loyalty and satisfaction by effectively communicating the value of their input, contributing to improved brand perception.
Maintained accurate records and managed product inventories, ensuring optimal product display and reducing expired stock by 25% at sales points.
Successfully resolved complex customer issues and needs, leveraging strong problem-solving skills to maintain customer trust and positive brand experience.
International Relations Research, Politics Research.
Graphics, Programming.
Online Teaching (Environment, Health, Herbs).
Farming (Livestock, Cashcrop).